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LIMITED WARRANTY: Neptunian Sky LLC warranties our product to be free from defects in material or workmanship for a period of one (1) year following the date of purchase, provided that the product is used as intended.

EXCLUSIONS AND LIMITATIONS: This Limited Warranty does not cover failures due to abuse, accidental damage, unintended use or when repairs have been made or attempted by anyone other than Neptunian Sky LLC.

  • The warranty is VOID if the enclosure screws have been removed, as further internal wiring damage will result.

  • The BILGE-B-DRY low-profile bilge water pickup (filter) MUST BE USED during operation, otherwise the pump will ingest small debris and clog. 

  • This Limited Warranty does not cover a clogged pump, oil, diesel, and/or fuel damage.

  • Non-Transferable Warranty is provided to the original purchaser only and is not transferable.

  • A pre-paid return shipping label will be provided on a defective item within 30 days of purchase.

  • We do not offer prepaid shipping for returns after 31 days.

WARRANTY RETURNS
Please use the form below to submit details about the product failure.  Returns will be disassembled and investigated for repair or replacement. Please review the Installation Instructions and FAQs before submitting your warranty claim.

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Send product returns to:

Neptunian Sky LLC

P.O. Box 1952

Palm City, FL 34991

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Contact: Contact
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